ATTENDANT CARE PROVIDER CENTRAL COAST, CESSNOCK, LAKE MACQUARIE, MAITLAND, NEWCASTLE, PORT STEPHENS & SINGLETON

WE ARE AN
ATTENDANT CARE PROVIDER APPROVED BY icare

OUR MODEL IS OF A RECOVERY ORIENTATED APPROACH
We are committed to providing a person-centred approach which puts the participant at the centre of the decision-making process.


  • icare is a Public Financial Corporation owned by the NSW government that provides injury insurance and care services to residents of NSW. It supports people who have been severely injured at their place of work or in a road accident.

    We currently support people with a range of injuries, including acquired brain injuries, spinal cord injuries, workplace injuries, and work-related dust injuries or amputations.

  • We are service providers who supply support staff to icare participants. We do not process claims. Depending on your circumstances, contact your employer, insurer or icare regarding making or lodging a claim.

  • If you have been severely injured in a motor accident or at work in NSW, icare funds attendant care support in the home. This is delivered by support workers who help you with day-to-day activities that are difficult for you to manage because of your injury. This can include assitance with personal care/hygeine, managing medication, home rehabilitation programs and getting involved in community activities.

YOU CONNECT support services

Our services are flexible and available when you want and need them. We provide support from two hours up to 24 hour care, including support to clients who have complex or high care needs. Our goal is to partner with you to develop an individually tailored care package that meets your preferences and requirements.

Our support workers, and registered nurses are utilised to deliver individual support to clients in their home, work or social settings. Staff are specifically selected and trained to meet the needs and goals of each client. All support services are supervised by clinical care coordinators (registered nurses) who oversee all aspects of the program to ensure planned goals and outcomes are achieved.

What type of support can YOU CONNECT provide?

  • Nursing and attendant care services, providing physical support, cognitive and behavioural support, and high clinical needs support

  • Assistance products: personal Care/Safety

  • Personal activities

  • Daily tasks

  • Life skills development

  • Community participation

  • Household tasks

  • After hours on-call support

  • Mobility Support

  • Transport/ Transfering

  • Attendant care workers provide support and assistance for people living with disability to manage their essential and routine activities of daily living. When it comes to attendant care, your plan will be uniquely created for you and your goals. Attendant care can cover a wide range of supports. For some, it may simply be personal care, whilst for others, it may also involve assistance and support to make decisions, support with regulating emotions and navigating daily life, encouragement to increase independence with personal and domestic tasks, support in attending treatment/therapies and emotional support to manage challenging situations.

  • Usually, attendant care services are provided to assist people with activities including:

    Personal care such as bathing or dressing,

    Domestic tasks, such as meal preparation, and cleaning,

    Help to attend your injury-related treatment, and rehabilitation appointments or activities,

    Support with engaging in family or community activities,

    Registered nursing assistance,

    General maintenance of your home and gardening.

  • If you have been severely injured in a motor accident or at work in NSW, icare funds attendant care support in the home. This is delivered by support workers who help you with day-to-day activities that are difficult for you to manage because of your injury. This can include assitance with personal care/hygeine, managing medication, home rehabilitation programs and getting involved in community activities.

  • Attendant care services offer several benefits, including enhanced independence, personalised care tailored to individual needs, assistance with essential personal care tasks, and support in improving quality of life. These services aim to empower individuals to live their lives to the fullest and maintain their dignity and well-being.

Our support staff

Our support workers are:

  • Professional and committed to providing quality services

  • Thoroughly screened, including identity, the National Police Check and Working with Children Checks (WWCC)

  • Attend regular ongoing training

  • Are supervised in the field by a clinical care coordinator